"The time had come for a new water heater. Ours was original to the house. 20 years. It lived a good life. I call Joe Nance Plumbing,. Joe was as awesome as I had heard. He come by, looked, got the specs. Gave us a couple options with quotes. Scheduled the work. Had a slight delay in the install but communicated it clearly and promptly installed the new unit quick, clean and explained everything as he went. We even had him do an undersink water filter to improve our drinking water. Price was exactly what he quoted Thank you Joe"